Being a service partner of HKDNR, you can enjoy numerous benefits mainly highlighted as follows:

• Marketing Exposure through HKDNR’s marketing channels
• The Volume Discount Scheme
• Special Promotional Scheme
• First-handed updates on any new .hk initiatives

Interested parties are welcome to download the Application Form from our website for making registration.

Companies or Organizations interested in promoting “.hk” domain name registration are most welcome to join our Program. Basically we do not have any specific requirement on joining the program. Details on the program can be found in the Terms and Conditions.

Companies or Organizations interested to join the Service Partner Program can follow the steps below to register as our service partners:

1. Review Service Partner Program Terms and Conditions and Program Procedures on www.hkdnr.hk

2. Download and fill in the Application Form in Excel format from www.hkdnr.hk and submit us the completed Application Form with your company’s Business Registration Copy by email to svcp@hkdnr.hk.

3. If your company does not currently have a “.hk” domain name registered, you are required to register a “.hk” domain name through our website (www.hkdnr.hk).

4. Duly sign the Program agreement by the authorized persons with the company stamps.

5. Settle the Administration Fee (HK$1,000).

It will take 3 to 5 working days to process your application after receiving all the required correspondences and payment. Once your application has been confirmed, you will receive your Service Partner Account and HKDNR’s API Manual.

HKDNR reserves the right to make the final approval of all applications.

Interested parties may gain access to respective documents by the links below:

• Service Partner Program Terms and Conditions and Program Procedures
• Service Partner Program Application Form
• Service Partner Program Application Procedures

Apart from submitting the Application Form, an Administration Fee of HK$1,000 (Service partners who submit at least 100 new domain name registrations within 12 months will be exempted from Administrative Fee for the next year) is required for joining the Service Partner Program.

• New paid “.hk” domain name applications only (i.e. NOT including other applications like domain name renewal, transfer, maintenance of domain name details or name server details)
• Successful applications with the required documentary proof and payment submitted

Once the new partner joins the Service Partner Program, HKDNR will invite the partner to exchange company logos, which will be posted on the websites of both companies as an announcement of the partnership.

Basically we don’t have a deadline for the Service Partner Program. In case the program requires suspension for review, prior notice will be released. Please refer to our website for the latest news on the program.

No. CSR(Certificate Signing Request) is an encrypted text file that records your identity and the domain name for which you use the certificate. Certificate Authority or CA would use it for verification and issuing the certificate.

For the instructions of generating CSR please refer to https://www.thesslstore.com/knowledgebase/ssl-generate/.

Pending status will be shown when the validation is incomplete. Please complete the domain control validation process to activate the SSL Certificate.

Incomplete status means the SSL cert awaits enrollment. Please configure your SSL Certificate.

You may add the SSL cert while renewing the domain online. Or you may also visit https://sslcert.hkdnr.hk/ to purchase SSL cert and view the fee schedule.

For the features and coverages of different Rapid-SSL certificates, please visit https://sslcert.hkdnr.hk/rapidssl/rapidssl-certificate

Domain ownership verification process varies with different certificate, in general there are 3 three methods:

1. Email verification;
2. DNS record verification;
3. HTTP file upload verification.

For details, please refer to the instructions of the certificate setup.

.hk LOCK is a “registry lock” service for .hk and .香港 domain names. After applying .hk LOCK on a domain name, the change of Name Server and/or Domain Host could not be completed without an “unlocking” process. The unlocking of the domain name requires a thorough and rigorous offline verification process.

For HKDNR customers, you can log in your account on our panel, click “Manage”, switch on “HK Lock” to proceed the purchase process.

For new customer, you can order .hk LOCK during your new domain registration process (NDN) on HKDNR website.

Please refer to installation user guideline here.

You need to will temporarily switch off (unlock) the .hk LOCK first. Please log in your account on HKDNR panel, set an unlock period and then submit a request. .hk LOCK admin contact will receive a request email accordingly. Once the .hk LOCK admin approves it by clicking the approval link, your .hk LOCK will temporarily switch off. Then you can now change your name server.

You can search your domain name on our WHOIS. Under “Status Information” section, the “Domain Prohibit Status” should show “The domain name is protected by .hk LOCK”.

The subscription fee of .hk LOCK is HK$2,000 per domain name per annum. The annual period is the same as that for the domain name registration. If the commencement date is not on the first day of the domain name annual period of registration, the fee will be prorated by dividing the yearly fee into 365 or 366 days and the number of days will be counted from the first day you start using until the end of the annual period of the domain name registration.

For example, if the service commencement is on 15 March and the expiration of the annual period of registration is on 10 September, the .hk LOCK subscription fee for the first year would be 179/365 X HK$2000.

However, if there are less than 3 months to the end of the domain annual period of registration, you need to pay the yearly .hk LOCK subscription fee for the next annual period as well as the fee for the remaining days of first year.

If the service is terminated for any reason whatsoever before the end of the contract period, the remaining fee paid for the unused period will not be refunded.

Web2social is a free website builder exclusively for HKDNR customers. This service aims at assisting .hk domain customers to create a sleek and basic website with ease. Customers who have purchased .hk/.香港 domain at HKDNR would be eligible for using web2social service. This service also comes with free webhosting, and it has 3 sets of templates to choose from. Just simply fill in your company information and contact details, and upload images, then your website would be ready right away. This service is not applicable to HKDNR old contract domain holders, nor is it applicable to domains other than .hk/.香港.

Since web2social can only be configured via HKDNR customer platform, thus this service is only exclusively for HKDNR customers. Please check with your service provider for domain related service(s).

Since web2social can only be configured via HKDNR customer platform, thus this service only supports .hk domain, and it is only exclusively for HKDNR customers. Please check with your service provider for domain related service(s).

If you have decided to use the hosting services purchased from another service provider, you would need to change the name server settings and point your .hk domain name to the name servers provided by the service provider instead of HKDNR’s. Thus you cannot keep your .hk web2social running concurrently.

You can log in your domain management account and point your domain names to the name servers provided by the new service provider. If you do not intend to use the domain, and only want to park your domain at HKDNR, you can also log in your domain management account and change the setting.

Free domain services provided by HKDNR include: web2social, URL redirecting and domain parking. For technical reasons, customers may only choose 1 out of the 3 free services above. Once you start using web2social, you would not be able to configure URL redirecting or domain parking.

An IP address (Internet Protocol address) is a unique address that some electronic devices use to identify and communicate with each other on a computer network utilizing the Internet Protocol standard (IP). In simpler terms, IP address is a computer address.

There are mainly two type IP addresses: IPv4 and IPv6. IPv4 (Internet Protocol version 4) is widely used on the Internet, and it uses 32 bits to represent an address. IPv6 (Internet Protocol version 6), the successor of IPv4, makes use of 128 bits to represent an address instead of 32 bits. IPv6 has enough room for 3.4×1038 unique addresses.

These are the files that contain the list of all the hosts in your domain, and their corresponding IP address. There are 13 types of zone file, which are .com.hk, .edu.hk, .org.hk, .idv.hk, .hk, .gov.hk, .net.hk, .公司.hk, .網絡.hk, .組織.hk, .教育.hk, .政府.hk, .個人.hk.

Each computer on the Internet is assigned a unique number called the IP (Internet Protocol) address. The current addressing scheme for IP addresses is called IPv4 (IP address version 4). IPv4 is 32-bit long (consisting of four 8-bit numbers separated by dots). It is expected that IPv4 addresses currently use on every device connected to the Internet would eventually run out or with very limited supply. Therefore, a new addressing scheme called IPv6 (IP address version 6) has been developed. An IPv6 address is 128 bits long (consisting of eight 16-bit numbers separated by colons).

Typical IPv4 IP address:
192.168.1.2 – Four groups separated by (.). Each group consists of a number ranging from 1 to 256. In theory, IPv4 can address up to 4,294,967,296 devices.

Typical IPv6 IP address:
2001:0db8:85a3:0000:0000:8a2e:0370:7334 – IPv6 addresses are normally written as eight groups of four hexadecimal (0-9, a-f) digits, where each group is separated by a colon (:).IPv6 can address up to 3.403 × 1038 unique addresses.

Take ns5.hkirc.hk as an example. When you normally look up DNS IP in IPv4 using the dig command, the IPv4 result for ns5.hkirc.hk is shown as: ns5.hkirc.hk. 300 IN A 203.119.2.22. We can notice the single “A” in the answer, which indicates it is an IPv4 address.

Doing the same with a domain name which have IPv6 address, the answer for ns2.cuhk.edu.hk: ns2.cuhk.edu.hk. 14400 IN AAAA 2405:3000:3:60::21.
The “AAAA” in the result means that this is an IPv6 address.

HKIRC has added the capability to register Domain Name with IPv6 addresses as name servers. HKIRC DNS server can now cater for both IPv4 address and IPv6 address, even though you are using existing IPv4 network. The clients do not need to have an IPv6 network, but still can enjoy this service.

There is no difference in the appearance of the HKIRC IPv6 compatible panels. The only changes are the IP entry fields and display in the panel, which now support IPv6 notation as well as new address length for IPv6. Also, additional checks are added to check for valid IPv6 format in all entry fields.

The Domain Name System Security Extensions (DNSSEC) is a suite of extension specifications by the Internet Engineering Task Force (IETF) for securing data exchanged in the Domain Name System (DNS) in Internet Protocol (IP) networks. The protocol provides cryptographic authentication of data, authenticated denial of existence, and data integrity, but not availability or confidentiality.

If you are using HKDNR’s parking server and DNS hosting service, DNSSEC will be enabled automatically. If your DNS service provider supports DNSSEC, you may get the DS Key from them. Then, follow the steps below to enable DNSSEC:

Step 1: Please log in to your account
Step 2: Click on ‘Manage’ at your selected domain
Step 3: Click to switch on ‘DNSSEC’
Step 4: Input the KeyTag and Digest Value and click “Add”

If you are using HKDNR’s parking service, HKDNR’s parking page will be displayed to confirm your .hk domain is registered when you browse your domain.

When you just successfully registered a .hk domain and are not yet ready to create your own website, you may use our parking service temporarily.

Using HKDNR Site-Forwarding service, you can forward your .hk domain name to your designated website seamlessly.

Just 4 simple steps to get there:

Step 1: Please log in to your account
Step 2: Click on ‘Manage’ at your selected domain
Step 3: Click to switch on ‘Site Forwarding’
Step 4: Input your designated website and click “Submit”

Domain Name System (DNS) is a system that translates human-recognizable computer hostname into the IP address, so that the machine of this IP address can be reached through the network.

The DNS record stores the host related information, which includes NS, A, MX and SOA.
NS (Name server): Specify the name server to be used to look up a domain.
MX (Mail Exchange): Specify mail server(s) for the domain.
A (A-Record): Indicate a FQDN is linked to an IP address.

HKDNR does not provide email hosting service. If you need to use your registered .hk domain as your company email, please contact other email hosting companies for assistance.

Just 4 simple steps to get there:

Step 1: Please log in to your account
Step 2: Click on ‘Manage’ at your selected domain
Step 3: Click “DNS Hosting”
Step 4: Input or change the details on the hosting record and click “Submit”

HKDNR’s DNS hosting service is free of charge

The DNS hosting service of HKDNR does not support the followings:

• Host name and record start with a symbol
• SPF record setting
• DKIM record setting
• DMARC record setting

The DNS TXT (text) record allows a domain administrator to enter text into the Domain Name System (DNS). One domain can have many TXT records. You can use TXT records for various purposes. For example, Google uses them to verify domain ownership and ensure email security.

Just 4 simple steps to get there:

Step 1: Please log in to your account
Step 2: Click on ‘Manage’ at your selected domain
Step 3: Click “DNS Hosting”
Step 4: Create the details on the hosting record and click “Submit”

Sub-domain name is the domain name being sub-divided from the domain name registered with us. Sometimes, domain name holder may divide the domain name (example: marketing.mycompany.com.hk or mis.mycompany.com.hk) to facilitate their own use.

Just 4 simple steps to get there:

Step 1: Please log in to your account
Step 2: Click on ‘Manage’ at your selected domain
Step 3: Click “DNS Hosting”
Step 4: Create or Change the details on the sub-domain record and click “Submit”

Sub-domain setting in HKDNR is only for the DNS hosting service. It cannot be added DNS record and used as a standalone domain name.

DNS hosting service that provided by HKDNR supports only one sub-domain creation.

Name server is a program or computer server that maps a human-recognizable identifier (hostname) of a host to its computer-recognizable identifier (IP address).

Step 1: Log-in: https://www.hkdnr.hk/apps/login?lang=eng/
Step 2: Once you have logged in, click “DNS” button on the domain name
Step 3: Input the preferred name servers and replace the current name servers

Original website and email will not down since the name server changed

Yes, you can change it to HKDNR DNS server.

For domain names registered under the latest HKDNR Registration Agreement,
the modifications of name server information is FREE of charge. For domain names registered under the Old Contract, an administrative fee (HK$200) will be charged for each modification request.

Step 1: Log-in: https://www.hkdnr.hk/apps/login?lang=eng/
Step 2: Once you have logged in, click “DNS” button on the domain name
Step 3: Input the preferred name servers and replace the current name servers

Step 1: Log-in: https://www.hkdnr.hk/apps/login?lang=eng/
Step 2: Once you have logged in, click “DNS” button on the domain name

For domain names registered under the latest HKDNR Registration Agreement, no document is required unless requested by HKDNR; whereas for those registered under the Old Contract and have not completed re-registration with HKDNR, document(s) is required, please refer to “Summary of Re-Registration Action” for details.

Modifications on name servers will be effective on the same day.

In case wrong information has been submitted, you can submit another modification request right away. The change will be effective in several hours.

DNS hosting is a type of network service that provides domain name system resolution services. It will be used to set the records in the domain name server.

All .hk/ .香港 domains under HKDNR are eligible to enjoy this service, except some special conditions, such as the domain names under old contract. If you find yourself unable to use this service, you can contact our customer service hotline on +852 2319 1313 or email to enquiry@hkdnr.hk

Step 1: Log-in: https://www.hkdnr.hk/apps/login?lang=eng/
Step 2: Once you have logged in, click “Manage” button on the domain name and select “DNS Hosting”
Step 3: Click “Yes” button at the pop up message
Step 4: Read through the T&C and tick the box once agreed and select “Proceed”

This service can support 5 record types (A, AAAA, MX, CNAME and TXT) for
subdomain and 4 record types for root zone ‘@’ (A, AAAA, MX and TXT).

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Please login HKDNR website to view the payment receipt on the next day.

You can login HKDNR website to view an invoice for domain renewal or request a domain name renewal invoice 2 months before expiry date

Within the 30 days from the expiry date, your domain name will be given a grace period, while the service will remain. After the grace period, there will be a late charge.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Please refer to our website for details on the payment methods

Both Visa and Mastercard are accepted for online payment.

Payment by credit card online will be settled once all required
document(s) for the application have been received and passed the verification procedure.

For domain names registered under the latest HKDNR Registration Agreement, the modification of name server information is FREE of charge.

For domain names registered under the Old Contract, an administrative fee (HK$200) will be charged for each of the modification requests.

• Transfer: Please refer to Fee Schedule “Transfer of Domain Name” column
• Deletion: Free of Charge
• Renewal: Please refer to our Fee Schedule
• Registration of a second-level ‘.hk’ domain name: Please refer to our Fee Schedule

To activate the auto-renewal function, you have a couple of options.

• For domain holder, you can activate the auto-renewal function at renewal process

During the domain renewal process, the domain holder has the option to activate the auto-renewal function for their domain name.

In another way, you can activate it in your domain account by the below steps:

1. Login to your domain account at HKDNR webpage or directly click here ;
2. Click on ‘Auto Renew Subscription’ button at the right top corner and ;
3. Follow the online registration to input the credit card details.

• For new domain holder, you can activate the auto-renewal function either during the purchasing process before checkout or after purchasing.

Please note that we will hold HK$0.10 from your credit card for verification purposes, but you will not be actually charged.

Note: To ensure the effective activation of the auto-renewal service, the subscription must be completed at least 5 days before the domain name expiry.

To ensure that you are not charged for automatic domain renewal, we recommend that you disable the auto-renew function at least 5 days prior to the domain’s expiration date. You can accomplish this by logging in to your domain account on the HKDNR webpage or directly click here. Once you have logged in, locate the “Auto Renew” button next to the relevant domain name and follow the online instructions to switch off the auto-renew function. You will know that the function has been successfully disabled when the icon changes from “Green” to “Grey”.

To update your credit card information for the auto-renewal, please log in to your domain account on the HKDNR webpage or directly click here. Next, click on the “Auto Renew Subscription” button located in the top right corner of the page, and then select the “Update Credit Card” button. Follow the online instructions to modify your credit card details, including your credit card number and expiry date.

Note: In order for the auto-renewal service to be updated with your new credit card information, the modification must be completed at least 5 days prior to the domain name’s expiration date.

To update your credit card details in the event of an expired or cancelled credit card, please log in to your domain account on the HKDNR webpage or directly click here. Next, click on the “Auto Renew Subscription” button located in the top right corner of the page, and then select the “Update Credit Card” button. Follow the online instructions to modify your credit card information, including your credit card number and expiry date.

Note: To ensure that the auto-renewal service is updated with your new credit card details, please complete the modification at least 5 days prior to the expiration of your domain name.

To avoid service suspension, you must utilize an alternative payment method such as online payment or paying by cheque to renew your domain. For more details, please click here.

Afterwards, please follow the steps below to verify your credit card information:

1. Login to your domain account on the HKDNR webpage, or directly click here;
2. Click on the ‘Auto Renew Subscription’ button located at the top right corner of the page;
3. Select the ‘Update Credit Card’ button.
4. Follow the online instructions to review and edit your credit card details, such as the credit card number and expiry date.

If you have verified that your credit card information is correct, but are still experiencing payment failure, please do not hesitate to contact us at 2319 1313 or email us at enquiry@hkdnr.hk to investigate the issue.

No, auto-renewal service requires completion of subscription at least 5 days prior to the domain name’s expiry date to be activated.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Two-factor Authentication (2FA) is a security process to verify yourselves by two different authentication factors. It can provide our customers a safe login method to manage their .hk domain names and prevent their .hk domain names from being maliciously used and cyberattacks.

For activating and turning on 2FA, you may log in to your account at HKDNR panel. Then go to “My Account” and click “Two-Factor Authentication”. After that, choose a suitable Authentication Mode and follow the instructions to complete the procedures of activating and turning on 2FA.

Please use the admin contact email address to send a request to enquiry@hkdnr.hk for switching off the 2FA. And then reset the 2FA after switching it off.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Step 1: Login at https://www.hkdnr.hk/apps/login?lang=eng/
Step 2: Click “My Account” on the left side and click “Modify Password”
Step 3: Enter your current password
Step 4: Setup new password according to password format and re-enter your new password, then click “Submit”

TTR is the process of transferring domain to new registrar.
Authorization Code is a code that authorizing a new registrar to manage your domain name.

Please go to Unable to Login page. Then, enter your domain name and follow the instructions given. After the whole process, a “Temporary token” will be sent to your admin contact email for you to reset password.

Please use login name or account name to login

Please fill out the application form and prepare a copy of required registration document. Then send them to enquiry@hkdnr.hk for resetting your password

Please contact us by enquiry@hkdnr.hk to request for domain unlocking.

Please fill out the application form and prepare a copy of required registration document. Then send them to enquiry@hkdnr.hk for resetting your password

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Please choose which domain to be “Master Account” and please follow steps as below:

1. Login “Master Account”, then click “Modify domain information”

2. Record “account name” at administrative contact

3. Logout “Master Account”

4. Login the domain name that need to proceed grouping, then click “Modify domain information”

5. Choose “Use Other’s Account Name” at administrative contact

6. Fill in the account name of “Master Account” and click “Submit”

You can see all purchased domain in one account after grouping all purchased domain to “Master Account”

Please use Domain name or Account number to login

Email address is not a valid login name, please use domain name or account
number to login.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Please inquire your existing registrar. You may also download and fill out the Application form and submit this form and a copy of your registration document by email (enquiry@hkdnr.hk) to apply for Authorization Code.

To change registrar to HKDNR, we will ask you to renew your domain name with us for at least one year. Please follow the steps below:

Step 1. Submit the required documents to enquiry@hkdnr.hk by using domain admin email or CC to domain admin email.

The required documents include:

1. The copy(ies) of registration document(s)
2. The valid domain authorization code

Step 2. Send an email to us by using domain admin email or CC admin email to acknowledge you have read and accepted the HKDNR Registration Agreement, Other provisions and HKIRC Published Policies. If you are unable to accept those documents, you may stop processing the transfer.

Step 3. Refer to Fee Schedule to know more about the fee and payment method. You can proceed payment with credit card by filling out the form and send it back to us afterwards.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

All rights and obligations derived from the domain name’s registration are transferred to the transferee by mutual consent.

HKDNR allows domain name transfer under certain circumstances:

• Domain names upgraded to/registered under the latest HKDNR Registration Agreement;
• Applicants must present the evidence of mutual consent between the Transferor and Transferee when applying for domain name transfer.

You can complete the online Transfer Application on our website at “Domain Name Transfer“, download and email the completed Transfer Application Letter to HKDNR with the required document(s). For details, please visit here.

You can contact us at +852 23191313 or by email to enquiry@hkdnr.hk.

All transfer applications will incur a HK$500 Transfer Fee.
The Registration Fee for the Domain Name being transferred must be paid in addition to the Transfer Fee. The Transferee may choose to pay the Registration Fee for one year or multiple years. For the fee schedule which sets out the Registration Fees for each type of Domain Name, please CLICK here.

The required document(s) are:

For organizational domain names (Case 1):
If both Current Registrant (transferor) and New Registrant (transferee) CAN prove their HK presence: Prepare the Transfer Application Letter duly signed by both transferor and transferee with the endorsement of both company chops, and then send in the completed application letter along with a copy of the required Document(s) of both transferor and transferee. The Transfer Application Letter for Case 1 (Form TNRCase1) and the documentary proof required is here.

For Individual domain names (Case 2):
Prepare the “.idv.hk” Transfer Application Letter duly signed by both transferor and transferee, and then send in the completed application letter along with a copy of the valid HKID card of both parties. For transferor and transferee aged between 11-18, please also send in your parents/guardians’ duly signed HKID card copies and relationship certificates. The Transfer Application Letter for Case 2 (Form TNRCase2) and the documentary proof required is here.

The transfer will be completed within 3 working days after receiving all required documents with all of them passed our verification process.

If the current registrant has ceased the business, the domain name has to be transferred to a new company by special transfer application. For more details, please read “Exception to Transfers“.

The transfer letter requires a director who is listed in the list of directors registered at Companies Registry to sign.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

The following parties can perform deletion of the domain name:

• Domain name holder
• Authorized parties by the domain name holder
• Domain name registry (HKDNR)

Procedures for deleting a domain name:

• Login to your account with Username and Password.
• Click on ‘My Domain’ and select ‘Delete Domain’.
• Enter the domain name and then follow the online instructions to complete the procedures.

It is free of charge.

No document is needed except a special request is made by HKDNR.

Only the domain name owner can object to the deletion by sending an email request to us at enquiry@hkdnr.hk for investigation.

It will be completed within SEVEN (7) calendar days after the application has been processed.

You will receive an email notification advising the effective date.

After the domain is deleted or when it is not renewed, it will enter a 60-day Blackout Period. During that period the domain is neither resolvable nor available for registration. Under normal circumstances, the domain will be open for registration again right after the Blackout Period.

For the domain names registered under the Old Agreement, HKDNR reserves the right to recover any inactive cases registered but are on hold for more than NINETY (90) days due to lacking valid name service. Therefore, if your domain name is on hold with invalid name server details, we shall recover your domain name.

To re-activate your domain name, the domain name holder should send a request to enquiry@hkdnr.hk to cancel the deletion.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

You can modify the domain name contact information (such as contact person name, address, tel. no. and email address)

Procedures for modifying domain name contact information:

• Login to your account with Username and Password.
• Select the Domain and click ‘Modify Domain Information’
• Review existing contact information and make necessary changes

No document is required for modification on .hk domain contact information unless special requested by HKDNR

Modifications will be implemented on the same day as the request.

The specific administrative contact is the same administrative contact for the first registered edu.hk domain name under your name. Using the same administrative contact means those domain names are sharing the same Account Name. This would facilitate your management of all edu.hk domain names under you.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Domain names are required to be renewed with annual fee, EXCEPT for old contract agreement domain names. You could check the contract type at “WHOIS“.

You should renew the domain name via “Renew” before the expiry date. You could check the expiry date at “WHOIS“. Please refer to “Fee Schedule and Payment Method” for more details.

Please refer to the latest fee schedule of ‘.hk’ domain name.

You can change the contract period and payment method while renewing the domain online; however, after the payment is settled, you cannot make changes to the contract period and payment method.

Only if your domain names were registered ON or BEFORE 31 May 2001 and have NOT completed the re-registration process with HKDNR, you are required to send in the required document(s) for different types of domain names. For details, please refer to Document(s).

Procedures for different types of domain name categories are as follows:

For “.com.hk” domain name holders:

1.) If the change is due to company restructure or merging, you are required to provide relevant documentary proof showing the relationship between the former organization and the new organization that will use the domain name.

2.) If the change has been endorsed by the Company Registry, you are required to provide us the Certificate of Incorporation on “Change of Name” together with the new Business Registration Certificate.

For “.org.hk”, “.net.hk”, “.gov.hk”, “.edu.hk” domain name holders:

You are required to provide relevant legal documentary proof to prove the change of organization name for verification.
Copy of the document(s) can be sent in by email or fax to the contact details below. Remember to quote the domain name and purpose of change on all documents sent in.

Email: enquiry@hkdnr.hk Fax: +852 23192626

Your domain name will be deleted 30 days after the expiry date.

Depends on the contract period you selected. You can register your domain name with a contract period of 1, 2, 3, 5 or 10 years.

Starting from 60days before domain expiry, the system will send out the renewal invoice notification by email. You may also view the invoice by login the account and select My Billing > View Invoice/Receipt.

Email notifications will be sent to all contacts upon receiving your application, and a subsequent email with acknowledgement and receipt will be sent on the next day upon the payment was settled.

To change the contract period of your application, you can choose one of the following methods:

1.) For online payment, please go to “Renew” and follow the online instructions to change your contract period;
2.) For payment by cheque, please mark your preferred contract period at the back of your cheque together with the domain name;
3.) Email us at enquiry@hkdnr.hk or by call at +852 23191313 for follow-up.

In order to continue using the domain name, all domain name holders are required to show evidence of relevant registration in Hong Kong. If your company has moved to another country or already closed, you should inform HKDNR immediately or apply for a transfer of domain name and present the evidence of mutual consent between the Transferor and the Transferee, an entity which meets the requirement of using .hk domain name. For details please refer to FAQ of Transfer of Domain Ownership.

Normally the contract period and payment method cannot be changed once you have submitted your application. However, special arrangements can be made upon request, please contact our Registration Staff at +852 23191313 or email to enquiry@hkdnr.hk for assistance.

During the blackout period, the domain service will be suspended. Please renew the domain name immediately to resume the service. For the renewal process, please refer to “Fee Schedule and Payment Method“

The domain service will resume after the renewal process is completed. For assistance, please contact us at enquiry@hkdnr.hk or by call at +852 23191313.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

To register a .hk domain name, you need to check the availability of the domain name beforehand and prepare the relevant document(s) if necessary. Domain name registration can be performed online by completing the online registration process according to the following steps:

Step 1: Check the availability of the domain name at “Register .hk domain name” on the front page.

Step 2: Choose domain and more services.

Step 3: Choose contract year

Step 4: Read and accept Registration Agreement, Rules and Important Notice

Step 5: Review and confirm payment amount and contract year.

Step 6: Input Registrant information, other contact information and Name Server information (Name servers are now using parking by default. If you want to modify, please click to modify).

Step 7: Make payment online or quite the page if you are using other payment method. Then submit your application and record the tracking number (NDNxxxxxxx) and domain name information shown. Meanwhile, send the required fees (the customer that paid online can omit that) and required document(s) that marked with the tracking number and domain name to HKDNR within 14 calendar days. You can also upload the document(s) to our website or submit it by email enquiry@hkdnr.hk or fax +852 2319 2626.

* Please also note that if you/your company has an existing domain name that is currently under Old Agreement, your new registration application will bind your existing domain name to the latest HKDNR Registration Agreement.

Before proceeding with the online registration, please have the required documents ready (refer to Document(s) for details). When filling in the information, make sure that all the data entered are correct and accurate; for those documents related data, be sure that they are identical with what stated on the documents, ie. the organization name and document number. By completing the online registration procedure, you are then accepted to be bound by the terms and conditions of our latest HKDNR Registration Agreement. Remember to quote the Tracking Number and Domain Name on the document(s) and payment.

Please refer to Document(s) and Payment Methods for details.

Please refer to the following table of fee schedule :

*For all unsuccessful applications, the first $150 (for .idv.hk) or $200 (for other domain names) of the application fee is NON-REFUNDABLE.
#For all unsuccessful applications, the first $500 of the application fee is NON-REFUNDABLE.
**All Fees listed above are subjected to change with 30-day prior notice.

The renewal date of your domain name depends on the contract year you
selected. For details, please refer to the FAQ of Domain Renewal

A domain name can be registered for 1, 2, 3, 5 or 10 years. It depends on the domain name type and payment method you choose.

All registrants of domain names that are under or have been upgraded to the latest HKDNR registration agreement are eligible to apply for multiple domain names. For customers whose domain names are under Old Agreement can only register for one .hk domain name.

You can modify your name servers or other contacts information on our website at https://www.hkdnr.hk. For details, please refer to FAQ of Modify Domain Information

There are two scenarios of changing the name of domain name holder: (1) formal change of organization name (details refer to FAQ of Old Contract Domain Name) / individual name (2) change of ownership (details refer to FAQ of Transfer of Domain Ownership).

We will make your domain name related information available to the public at “WHOIS“, but we will not sell or disclose other information about our customers to any external parties. Please refer to our Privacy Policy Statement for details.

Generally speaking, domain names are registered on a first-come, first-served basis. If you think someone has invaded your right in using the domain name, and you have a trademark to back up your claim, please read our Dispute Resolution Policy and contact Hong Kong International Arbitration Centre, the appointed .hk domain name dispute resolution provider if you do have such a complaint.

If your domain name has already been successfully registered, some extra services will be available to you. These services include:

• modification of your name server
• modification of administrative contact, technical contact, and billing contact
• deletion of your domain name
• transfer of domain names
• other special services (details will be available upon request)

Since domain names that registered under the latest HKDNR Registration Agreement can be renewed annually, normally we do not accept reservation for any registered domain names.

Other than the domain names that have already been registered, HKIRC has reserved a list of domain names that are not opened to public for registration.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Chinese Domain Name means domain name which contain at least one or more Chinese characters, may contain one or more uppercase or lowercase English letters, numbers or hyphens. Hyphens cannot exist at the beginning and end of the domain and not in the third and fourth character positions. The domain shall not be more than 15 Chinese characters, letters or numbers in total length excluding the .hk extension.

Punycode is a computer programming protocol by which a Unicode string of characters can be translated into the more-limited character set permitted in network host names.

After registering an English domain name, you can apply for a free bundle of “. 香港” and vice versa. After registering a Chinese domain name, you can apply for a free bundle of “. hk”

.HK / .香港 domain name supports mixed characters (including English, Traditional Chinese or Simplified Chinese and numbers), such as abc.香港／abc甲乙丙.香港 , for you to customize your own mixture domain name.

You may get a FREE Chinese domain name while registration of English domain name and vice vera. E.g. Registration of ABC.COM.HK can claim FREE bundled Chinese Name ABC.公司.香港.

Step 1: Login to your account at www.hkdnr.hk
Step 2: Select “My Domain” -> “Get a free domain with your .hk/.香港”
Step 3: At the page of “Claim Domain”, please input selected “Mixture Domain Name” and click “Submit”

Every Chinese Domain character consists of its equivalent traditional, simplified or other variant form (although there are characters having traditional form and simplified form to be the same). The domain name package derived is according to the Chinese Domain Name Variant Table. We will usually activate both full traditional and full simplified form of domain name that applied during registration. Those domain name with other combination may not be activated by us.

Step 1: Login to your account at www.hkdnr.hk
Step 2: Select “My Domain” -> “Unbundle Domain Name”
Step 3: At the page of unbundle domain name, please input Mixture Domain name at the text box and then tick the box after reading HKDNR Registration Agreement, other Provisions and HKIRC Published Policies. Click on “Next”.
Step 4: Selecting contract year for the Mixture domain name and then click on “unbundle”.

Unbundle transaction is now created. You may now click on “Online Payment” to proceed payment for the separated Mixture domain name.

Step 1: Login to your account at www.hkdnr.hk
Step 2: Select “My Domain” -> “Delete Domain”
Step 3: Type in Domain name to be deleted and click “Next”
Step 4: Click “Confirm”

Once it is confirmed, there will be 7-day objection period before it turned into blackout status. The domain name will be released to the public for open registration after 67 days of its deletion period.

1) The domain shall not be more than 15 Chinese characters, English characters, letters or numbers in total length excluding the .香港 extension.
2) Hyphens cannot exist at the beginning and end of the domain.
3) Any characters in English or Chinese for .香港 extension are allowed to create Mixture domain name.
4) Mixture domain name cannot combine with symbol and punctuation.
5) Reserved names for Mixture Domain Name are not available for registration.

If you had bought your English domain with HKDNR Service Partner, please contact them here and they will claim the Mixture domain for you in HKDNR’s system. If you had bought your English domain with our accredited Registrar, please contact them here and they will claim the Mixture domain for you in their system.

Our Chinese Domain Name Variant Table is based on the combination of both CN and TW language table worked out in Chinese Domain Name Consortium. They are published in this website http://www.iana.org/assignments/idn/registered.htm.

No. Generally most of the Chinese Characters that used in the computer system can be registered as ‘.hk’ Chinese Domain Name, however some Hong Kong Characters may not be available for ‘.hk’ domain name registration. You can refer to http://www.iana.org/assignments/idn/registered.htm for the Chinese Domain Name Variant Table (combination of CN and TW Language Tables).

The same as that for ‘.hk’ English Domain Name, the dispute for ‘.hk’ Chinese Domain Name will be according to Dispute Resolution Policy. Currently complainant can raise dispute via Hong Kong International Arbitration Centre.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Sub-domain name is the domain name being sub-divided from the domain name registered with us. Sometimes, domain name holder may divide the domain name (example: marketing.mycompany.com.hk or mis.mycompany.com.hk) to facilitate their own use.

Please ensure that you understand all the risks for renting a sub-domain name before you decide to go for it. For instance, the sub-domain name will be cancelled if the host of the “.hk” second-level domain name fails to pay annual fee or breaches the Agreement, or fails in the arbitration of domain name dispute, even the sub-domain name user owes nothing to the host. Besides, it may not be easy to change a host server while you use a sub-domain name. A word of caution, we have seen problems for overseas sub-domain name holders when companies have tried to change service and find they are not the actual holder and have no control.

The format is the same as a .hk / .香港 domain name.

For English subdomain, it (1) contains 2-63 English letters, (2) may contain one or more uppercase or lowercase English letters, numbers and/or hyphens, (3) does not contain hyphens in the third and fourth character positions.

For Chinese subdomain, it (1) contains at least one or more Chinese Characters, (2) may contain one or more uppercase or lowercase English letters, numbers and/or hyphens, (3) is not more than 15 Chinese Characters, letters or numbers in total length, (4) begins and end with a Chinese Character, a letter or a number, and (5) does not contain hyphens in the third and fourth character positions.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

Old Contract DN refers to domain name who initially registered before February 19, 2001 from Hong Kong Network Information Centre, former .hk domain management organization.

The purpose of re-registration is to verify / update existing registration information to ensure domain name related information can be reached to the correct contact person, to clear up non-active domain names and to get the consent of the registrants to enter into the latest HKDNR Registration Agreement. Domain name holders who initially registered before February 19, 2001 have the right to keep the Old Agreement, or to accept the latest HKDNR Registration Agreement.

All active ‘.hk’ domain names registered before June 1, 2001 are required to proceed the re-registration process.

No fee is required for re-registration.

You have to provide the Certificate of Business Registration (‘BR’) of your company by fax to +852 23192626, by email to enquiry@hkdnr.hk or by mail to our office at Unit 501, Level 5, Core C, Cyberport 3, 100 Cyberport Road, Hong Kong.

You may modify the contact information by login the account. However, as domain name under Old Agreement is non-transferable, the holder cannot be changed. A fee will also be charged for updating name server information.

Please contact us by email to enquiry@hkdnr.hk with details of your case.

For every re-registration, an email notification will be sent to the Administrative Contact of your domain name.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

The second-level ‘.hk’ domain name (i.e. ‘myname.hk’), is that it is structurally shorter than the third-level domain name (ie ‘myname.com.hk’). HKIRC aims to provide more .hk domain choices to the public.

Generally speaking, no documentary proof is required to register a Second– Level ‘.hk’ domain name, except:

• Applications sent in during the Priority-Registration Period: applicants are required to provide the completed declaration letter with a copy of the corresponding Trademark / Service Mark Certificates.
• Applications for domain names consisting of or containing a reference to words like ‘bank’, ‘insurance’ or ‘assurance’ will require additional documents issued by relevant authorities. For details please refer to Documentary Proof.

We recommend 2LD to you because:

• You can adopt a shorter ‘.hk’ domain name highlighting your local presence
• You can register 2LD with a simplified application procedure (as no documents will be required for new domain name registration)
• You can find more choices available

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status

A domain name is a unique alpha-numeric name used to locate a specific computer on the Internet.

To register a .hk domain name means that an individual or an organization is requesting a right to use the registered name on the Internet. The individual or organization which wishes to register this .hk domain name must accept the latest Registration Agreement set by Hong Kong Domain Name Registration Company Limited (HKDNR).

HKDNR is now the operations arm of The Hong Kong Internet Registration Corporation (HKIRC) in assuming the role of both registry and registrar for the registration and assignment of Third Level Domain (“Domain Name”) under the existing Second Level Domains, namely .com.hk, .org.hk, .gov.hk, .edu.hk, .net.hk. .idv.hk, Second-Level .hk and any other categories to be introduced from time to time.

For .idv.hk, it is designated for Individuals aged 11 or above with HKID cards.
For a 2nd level .hk, it is designed for the registration by any legal individual or organizational entity (either local or overseas)
For the 3rd level .hk, it is designed for any organization legally present in HK.

Registration processing time will depend on your completeness of the application and our verification action.

For example, for 3rd level .hk, we shall process your registration upon receipt of your: (i) copy of the document(s) and (ii) applicable registration fee. Once we have received and verified all the required document(s), you will receive email notifications notifying results of your application within 1 working day. However, for an incomplete case, an email reminder will be sent on the 14th calendar day after receiving your application to notify you of the outstanding items. The application will be cancelled if all the required items are still not received within 10 calendar days.

Yes, but bear in mind that your ISP is performing the registration on behalf of you; therefore, you are the one who will be bound by the terms and conditions of the latest HKDNR Registration Agreement. You are also agreed to be responsible for any errors made by the Agent. So, please make sure all information provided by your ISP is correct and accurate in order to avoid any discrepancies found.

Since you may change your ISP, we advise you to have your contact information as the Domain’s Administrative Contact so that we can keep you informed of any issues related to your domain name.

Yes. Starting from 21 Feb 2003, any Hong Kong Identity Card Holder aged 11 or above may apply for individual domain names (.idv.hk) at https://www.hkdnr.hk. For individuals from overseas, please consider registering a Second-Level ‘.hk’ domain name, which accepts applications of organizations and individuals from both local and overseas.

YES! You can register a domain name first and HKDNR may provide temporary name servers for you until your designated name server records are available.

Once the website content or web-hosting service is ready, you can update the name server details temporarily provided by HKDNR by proceeding with an “Modify Name Server (MNS)” application at the HKDNR panel.

An email notification will be sent to the domain’s Administrative Contact and the Technical Contact once receiving the MNS application, and the modification will be activated on the same day.

Registration of domain name is on a first-come, first-served basis, if your desired domain name is registered, you can consider trying another favorite domain name.

WHOIS is used to query the information of a domain such as domain holder, contact details and its expiry date.

Entry your deserved domain name in HKDNR front page,
choose domain extension ( .hk | .com.hk |edu.hk etc), click SEARCH

This arrangement only responds to the GDPR requirement. If you have any doubt on the Registrant Contact Information, please feel free to contact the relevant registrar for details. The registrar may pass your contact information to the relevant domain contact person and s/he can decide how to follow up. You can find the registrar’s contact information by looking up WHOIS

The Registry has the responsibility to allow the public to access some of the Registrant’s details for the purpose of obtaining information about the Domain Name registration (e.g. identifying the holder before filing a dispute complaint, or if the domain is being maliciously registered) or any other related purpose.

Hope you understand the holder name could not be hidden. We would suggest modifying the contact information (e.g. changing the email address or other contact information) to what you are comfortable with.

Visit HKDNR.HK website
Go to WHOIS, enter domain name, and click “Search”
Click “Display”, then you can see its “Expiry Date”

You (domain registrant, admin, technical and billing contacts) will receive a system-generated email confirmation a few hours after domain approval by HKDNR. Usually, we will take 1-2 days to approve a new registration on the condition that all required documents are submitted for verification.

After the domain is deleted or when it is not renewed, it will enter a 60-day Blackout Period. During that period the domain is neither resolvable nor available for registration. Under normal circumstances, the domain will be open for registration again right after the Blackout Period.

• About Domain Name
• 2nd & 3rd Level Domain(3LDN/2LDN)
• Old Contract Domain Name
• Sub-Domain Name
• English-Chinese Mixture Domain Name

• Manage Domain (HKDNR Panel)
• Forget Password
• About 2FA

• Methods
• Check Status