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About 2FA

What is 2FA? How to activate and turn on the 2FA?

Two-factor Authentication (2FA) is a security process to verify yourselves by two different authentication factors. It can provide our customers a safe login method to manage their .hk domain names and prevent their .hk domain names from being maliciously used and cyberattacks.

For activating and turning on 2FA, you may log in to your account at HKDNR panel. Then go to “My Account” and click “Two-Factor Authentication”. After that, choose a suitable Authentication Mode and follow the instructions to complete the procedures of activating and turning on 2FA.

I cannot login after changing my mobile. What should I do next?

Please use the admin contact email address to send a request to for switching off the 2FA. And then reset the 2FA after switching it off.